shipping & returns
Shipping Cost
The actual shipping cost for your country will be displayed on the product landing page based on your location. If incorrect, you can select your country manually.
Delivery Destinations
We can ship to most countries globally.
Free Shipping
Products labeled with free shipping on the product page qualify for free delivery. Items weighing less than 500g are shipped via USPS, while others are shipped via DHL by default.
Shipping Options
Express Shipping: DHL, UPS, FedEx
Standard Shipping: EMS, Post, etc.
Kindly Note:
For express shipping, providing your correct shipping address, contact telephone number, and zip code is crucial for timely and effective delivery.
DHL Shipping: Suitable for worldwide customers, with a delivery time of 5-7 working days. If your address is in a remote area, an additional remote handling fee may apply. Please leave a message if you have any special requirements.
Delivery Process:
After placing an order, the status will be updated.
We will email you to confirm shipping details.
Your parcel will be shipped within 2 working days (any delays due to special circumstances will be communicated to you within 1-2 working days).
The shipping company will provide us with a tracking number.
We will send you the tracking number via email.
International Shipping Duties & Taxes
For international orders, if the items do not ship from your local warehouse, you, the customer, are responsible for import duties. However, we will reduce the declared value to minimize your import tax.
Returns, Refunds, and Exchanges
We offer a 30-Day Returns Service from the delivery date. If you are dissatisfied with your purchase or change your mind, please contact us for a return shipping address and return the items in their original packaging for a refund. For more details about our return policy, please visit our Return Policy page.